Terms of Service

1. Acceptance of Terms

By using litheagency.com and our services, you agree to these terms.

2. Definitions

• “We”/“us”/“our” = Lithe Agency
• “You”/“user” = client or authorized account holder
• “Platforms” = Meta, TikTok, Google
• “Connected Account” = a platform account you have authorized us to access

3. Services

We provide:

• Performance marketing ads management and reporting
• Social media content publishing and scheduling
• Social media data retrieval and analytics
• Cross-platform reporting via API/MCP integrations

4. Authorized Access

You grant us access to your Connected Accounts solely for providing the Services. You must have proper authorization to grant this access.

5. Your Responsibilities

• Maintain account security
• Ensure content complies with platform policies
• Provide accurate information
• Notify us of unauthorized access
• Comply with platform terms

6. Platform Terms

Your use of Meta, TikTok, and Google is governed by their respective terms. We are not liable for platform actions including account suspension or API changes.

7. Data Access & Revocation

You may revoke our access at any time through platform settings. Upon revocation, we will cease data collection and delete cached data per our Privacy Policy.

8. Intellectual Property

You retain ownership of content you upload. We retain ownership of reports, analytics, and dashboards we create. These are licensed to you for internal use.

9. Service Availability

We strive for reliable service but do not guarantee uninterrupted access. Scheduled maintenance and platform outages may occur.

10. Limitation of Liability

To the maximum extent permitted by law, Lithe Agency shall not be liable for indirect, incidental, or consequential damages. Total liability shall not exceed fees paid in the preceding 3 months.

11. Suspension & Termination

We may suspend or terminate access for violation of these terms. You may terminate by revoking platform access and notifying us.

12. Governing Law

These terms are governed by the laws of the Republic of Indonesia.

13. Changes to Terms

We may update these terms. Material changes will be communicated via email or website notice.

14. Contact